Privacy Policy

Privacy and Cookie Policy

We are aware that you have confidence in us. We therefore see it as our responsibility to protect
your privacy. On this page we will let you know what information we collect when you use our
website, why we collect this data and how we improve your user experience. This way you
understand exactly how we work.

This privacy policy applies to the services of Tess Essentials. You should be aware that Tess Essentials
is not responsible for the privacy policies of other sites and sources. By using this website you accept
the privacy policy. Tess Essentials respects the privacy of all users of its site and ensures that the personal information
you provide is treated confidentially.

Protection of personal data

Tess Essentials find it very important to deal responsibly with the information you leave on our website, as described in the General Data Protection Regulateion (AVG). See also the website of "College Bescherming Persoonsgegevens"(CBP).
Tess Essentials stores your personal data in a secure database. We do not pass on your information to third parties for commercial purposes, but only to ensure that your purchases run as smoothly as possible, we do need data from you first.

What we do with your data
We use your data for different purposes. We use data recieved from you, but also data collected by ourselves. For example, information about your visit to our website.

  • Delivering your order
    For your order we need your name, e-mail address, address and your telephone number and sometimes your VAT-number. With tat we can deliver your order and keep you informed about your order. We also provide your information to others if necessary for an order, for exam;oe to delivery services. 
  • Your account
    In your account in the webshop we store, among other things, the following information: your name, address, telephone number, e-mail address and specified other information. You do not have to enter this data every time.
  • Customer service
    You can call and email us. To help you quickly with questions, we use your data and make notes that we save. Handy if you call us again.
  •  Newsletters
    You can sign up for our newsletters. This way we will keep you informed about our offers, promotion and our news. If you do not want to receive newsletters from us anymore, you can unsubscribe via the link at the bottom of the newsletter.
  • Reviews
    After each webshop order you can write a review. If you would like to write a review, choose whether your personal details or your name are visible to other visitors. We keep track of who writes which review.
  • Improvement of our store and service
    We are constantly improving our service. That is why we can use your data to ask you if you would like to participate in a no-obligation customer or market research.
  • Fraud
    We use customer data to investigate, prevent and counter fraud. If necessary, we provide customer data to the government.
  • Business customers
    From our business customers we store data that is provided to them for the processing of the order. The personal or company information provided to us is treated with the same confidentiality as that of our other customers.

Cookies
This website uses cookies. Cookies are little text files that are placed on your computer. This allows the website to recognize you on a subsequent visit We do this in order to better help the website to vote and make it more user-friendly. The validity of the cookies is one year. You can set your browser so that you are given a cookie that the placing of cookies is no  longer possible. However it is possible that you can not make optimal use of all parts of the website.

Contact?
If you would like to contact us:

  • by telephone: +31 (0) 6  29401691
  • by e-mail: info@tess-essentials.nl
  • by letter: West 47a, 1633 JC  Avenhorn, the Netherlands.

Turn off cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all
cookies or to indicate when a cookie is being sent. However, some features and services on our and
other websites may not function properly if cookies are disabled in your browser.
Questions and feedback

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